If you think Microsoft Teams is good only for business instant messaging, you’re missing out on a plethora of features Teams has. Microsoft’s chat solution actually integrates with many of its Office 365 applications, including OneNote, SharePoint, and Word, among others. That said, here are some Teams tips and tricks that’ll make your day at the office a lot easier.
You might already be using SharePoint to store files and collaborate with your teammates. But did you know that in every Teams channel, you can click the Files tab to share files from SharePoint with team members? You can also access SharePoint files that are already shared in the channel and use Office Online or Office Desktop to collaborate on those files, too.
You get countless emails every day, some of which might be lost in your inboxes. Fortunately, Microsoft makes it easy to forward any email message from Outlook to a channel in Teams so that messages show up in both places. Just click the ellipsis next to any channel name and select “Get email address”. This generates an email address for the channel which you can copy and use to forward files, documents, and messages.
While you can create as many groups within your organization as you like, going overboard can result in a cluttered messaging interface that overwhelms team members. We recommend you create groups based on the number of projects and each member involved; you can always add more if necessary.
Teams lets you host voice meetings in groups or with just one team member. This is particularly useful when communicating with remote workers or clients, in which case you can give them guest access to your Teams channel. This ensures they’re able to communicate with you but not see the history of other confidential information.
Just because some of the features in Teams overlap with Yammer and Skype for Business doesn’t mean they’re all redundant. Think of it as a chance to test different communication strategies to find out what works best for you. For instance, if most of your clients have a Skype ID, you can use Skype for client calls and Teams for internal calls.
Teams make onboarding easy. Rather than forwarding numerous emails and documents to new employees, you can use Teams to share conversations with a thread or project with them. This enables everyone to catch up easily without having to deal with cumbersome documents.