Category Archives: It Support

OneDrive Can Now Sync Your Documents, Photos and Desktop Folders

OneDrive Can Now Sync Your Documents, Photos and Desktop Folders

OneDrive Can Now Sync Your Documents, Photos and Desktop Folders

Nobody likes backing up all of their important files. It’s tedious work that only really pays off when there’s a disaster, and who really expects something disastrous to happen to them? But anyone who’s lost files–or been forced to keep old devices because they can’t be bothered to move them over to a new one–knows how important backing up and syncing files can be. Good thing Microsoft is making that easier, right?

 

OneDrive Can Now Sync Your Documents, Photos and Desktop Folders

 

Microsoft has started rolling out a “folder protection” feature to all OneDrive users. The feature debuted in June for the service’s business customers, but according to The Verge, now it’s going to be available to anyone who uses Microsoft’s cloud storage tool. Just don’t get too excited; the feature has some limitations that mean you still have to set a few things up before your files are automatically sent up to OneDrive.

 

Right now the feature is limited to your Desktop, Pictures, and Documents folders. Some people will be fine with that. (Who doesn’t have that one relative who keeps every file they’ve ever made, downloaded, or otherwise interacted with on the desktop?) But anyone with more elaborate file organization systems will likely find themselves wishing the feature would just work for any folder on their PC instead of just those three.

 

Microsoft said in a support article that people with access to the folder protection feature will receive a prompt asking them if they want to enable it. That prompt asks you to confirm which folders you want to protect, and once you’ve selected them, you just have to hit “Start protection.” OneDrive will handle the rest, and from that point on your files should remain in sync across your devices and be easily accessible via OneDrive.

 

The primary benefit of folder protection appears to be the automatic syncing. But the feature also lives up to its name by making sure your Desktop, Pictures, and Documents folders are stored in OneDrive with ransomware protection enabled. Given how popular ransomware attacks have become, and how ill-prepared many people are for them, setting up folder protection might be the easiest way to mitigate that risk.

 

Now, there is a very separate discussion around whether or not it’s wise to back up your data to cloud servers you don’t actually control, depending on your need for data privacy. That’s a matter of your own personal preferences and security needs, and one I can’t decide for you. But do you need backup? Yes, you absolutely do, whether you’re running a small business or simply storing family photos from your smartphone.

 

A cloud backup shouldn’t necessarily be your only backup — there’s convenience to having a locally stored backup, such as on an external hard drive – but it’s a whole lot better than nothing.

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August 2018 Newsletter

  

New Features for Outlook

Microsoft outlined a list of new features it will deliver to its various Outlook apps, including bill-pay reminders, better calendaring across time zones, and a way to see who has RSVP’d for a meeting. Here are five that could potentially be the most important.

#1 RSVP

Outlook makes it fairly simple to invite people to a meeting, but now it will also keep tabs on who’s coming. With Outlook for Windows and Outlook, you can now click the “Tracking” option under “Meeting Occurrence” and track who has committed to the meeting and who hasn’t. And you can also keep people from “crashing” the meeting, by preventing the invitation from being forwarded.

 

#2 Multiple time zones

Travelling internationally and trying to sync appointments on different continents? Not fun. But now you can set up event start times and end times across different zones.

Outlook now allows you to show multiple time zones – three within Windows, and one within Outlook for Mac. In Outlook for Windows, add one by clicking File > Options > Calendar Time Zones and clicking “Show a second time zone”. In Mac, add one additional time zone under Outlook > Preferences > Calendar Time Zones. For Outlook on the web, click the “Time Zone” drop-down arrow in your Calendar meeting invite to add an additional time zone.

#3 BCC warning

If you’re on the receiving end of a blind carbon copy (bcc) email, that means the other recipients didn’t know you were copied on it. In Outlook for Windows, you’ll now get an alert if you attempt to reply to that message, such as “You were bcc’d, so perhaps you should reply only to the sender?” That way you’ll remain anonymous.

#4 Office Lens for Android

If you use Outlook for Android, the app will integrate the Microsoft Office Lens feature.
When that happens, you can tap the photo icon while composing a message, then take a snapshot of a whiteboard, document, photo or the like. Outlook will optimize it and then embed it into the email.

 #5 Bill-pay reminder

Microsoft already sniffs out your email for “commitments”—such as “I’ll get back to you before 4 PM Thursday”—and will send you a reminder to follow up. The same technology is at work here. If Outlook sees a bill-payment reminder, it will automatically add an event to your calendar to pay the bill on the day that it’s due, and send an email to you two days before that as a reminder.

Make sure you use Outlook for the Web to get automated reminders of bills to pay.

As with Outlook’s ability to track and create events from flight info, hotel reservations, car rentals, and more, bill pay is only available on Outlook.com at the moment.

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Setting up your new laptop with Windows10

There are things that need to be done after unboxing a new laptop. After installing Microsoft’s Windows 10, you need to unlock its full potential by tweaking some important settings. The best thing to do is get help from a technician, but there are a few things you can do without assistance.

#1 Check for updates

Your new laptop should check for updates automatically, but you can also check manually. Just click the gear icon above the Start button to go to the Settings, choose Update & Security > Windows Update and then click the Check for updates button. (Or, just type “updates” into the search box and click Check for updates.)

#2 System restore

If something goes wrong with your laptop, you can save a lot of time and hassle if you have a “restore point,” which is like a backup of your entire operating system. To set up a restore point, search for “restore” from the taskbar and click Create a restore point. You’ll be taken to the System Protection tab of the System Properties window.

From there you can choose what you want to be included in the back and then click the Configure button. Select the radio dial to Turn on system protection if it’s not already on. And then you can choose how much disk space to reserve, usually no more than 2 or 3%.

#3 Power plan

If you want to prolong your laptop’s battery life, one of the best things you can do is switch the Power Saver, High Performance, and Balanced power plans based on your needs. To choose a plan, right-click the battery icon in the lower-right corner of your screen and click Power settings. Next, click Additional power settings to select a power plan.

#4 App installation tolerance level

To restrict which apps can be installed on your laptop, you can disallow anything that isn’t in the Windows Store. Go to Settings Apps Apps & features and you can choose whether to permit installations from only the Windows Store, any app installations (with a warning), or unrestricted app installations.

#5 Remove bloatware

Vendors package new laptops with lots of trial apps, which are mostly unnecessary and unwanted software called bloatware.

Windows 10 offers an easy way to see which apps are installed on your new laptop and a quick way to uninstall those you don’t want. Head to Settings Apps Apps & features and peruse the list. If you don’t want an app and are 100% certain your computer doesn’t need it, click the Uninstall button.

#6 Anti-ransomware

Ransomware is a form of malicious software (or malware) that makes all your data inaccessible until you pay a fee to hackers.

To combat it, type ‘Windows Defender Security Center’ into the search bar at the bottom of your screen, click it and go to Virus & threat protection > Virus & threat protection settings. Here, you’ll be able to enable a new option called Controlled folder access, which protects you against ransomware attacks. By default, the Desktop, Documents, Music, Pictures, and Videos folders are protected, but you can add others too.

Do you know what settings to change and update to optimize your laptop? This article barely scratches the surface of Window 10’s security and efficiency settings. Call us today for a quick chat with one of our experts about taking yours to the next level.

Source: techadvisory.org

 

June 2018 Newsletter

GOOGLE has just announced a major upgrade to its Gmail service that includes new features and an updated look and is accessible to most users by clicking the settings cog at the top of their inbox and choosing “try new Gmail.”

Aside from a new look, Google introduced substantial improvements to Gmail, including functions that let you enable confidential mode, snooze emails, unsubscribe faster, and enjoy greater protection from spam. Here are the most notable ones.

Confidential Mode: This feature lets you set an expiration date for your email after which it self-destructs. Sending mail on confidential mode does not just auto-eliminate them; it also prevents receivers from copying, forwarding or downloading the message and its attachments. A sender also has an option to set a password for a receiver to open the message.

Snooze Mails: The clock icon that appears within the email is the snooze button, which allows senders to have an email redelivered at a later time. Users can snooze emails based on a pre-set date (Tomorrow, This Weekend, Next Week, Someday) or pick a specific date and time.

Sidebar Apps: On the right-hand side of the new Gmail is a sidebar that allows you to quickly access your Google Calendar, the new notes button, and Google Tasks.

Security: Users of the new Gmail will also benefit from an added security feature that warns them of potentially harmful email content, particularly spam. The risk warning text does not merely tell you of a possible risk but also offers an easy way out via a ‘Delete Now’ button, which lets users eliminate risky emails on the spot.

Inline Action Buttons: Inline action buttons that pop up on a message in your inbox to give you quick access to frequently used actions. From left to right, the four inline icons let you take a message and archive it, delete it, mark it read or unread or snooze it. (More on that item in a moment.)

Gmail Will Nudge You: Speaking of resurfacing messages, Gmail will now take matters into its own hands if it feels like there’s a message you need to respond to. The new nudge feature notices if you’ve left an email sitting for a few days without a reply or whether someone hasn’t yet responded to one of your queries; if so, an inline message will appear, asking if maybe you want to reply or follow up.

Other features include smart reply which lets you choose quick responses like ‘Thanks for the mail’ or ‘Not interested’ to reply to emails requiring you to respond to a meeting invite and similar messages; a nudging feature, which reminds users to respond to messages that have not been replied to; and an offline mode, which allows users to search, create, and delete emails when they are not connected to the internet.

These and other seemingly minor Gmail updates will help you save time and manage your inbox more efficiently.

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For small businesses, cloud services are the preferred method of storing digital data. While they used to rely on in-house servers to store their growing collections of online files, many small businesses are now transferring those services to online data storage services, such as JustCloud or Dropbox. Small businesses experience a number of benefits from storing their data in the cloud, including cost savings and the ability to access data from anywhere with an internet connection.

Here are the five biggest advantages of cloud backup:

  1. Affordable. Small businesses don’t have unlimited IT budgets. It’s important to use a solution that makes sense and won’t require your customer to incur a capital expenditure. For as low as a few hundred dollars per year, your customers can have all of their data backed up to the cloud.
  2. Anytime, Anywhere Access. Having data in the cloud allows your customers to have access to their data anytime and anywhere. As long as there is access to the Internet, through a computer or a smartphone app, all files are readily available. There is no need to have to travel around with a laptop or go back to the office to see that important file.
  3. Off-Site. It’s important to keep a copy of files offsite. Even if business files are backed up on a file server, a hurricane, flood, fire or theft could destroy the computers… and backups. Keeping backed up files in the cloud ensures data is safe no matter what is going on at your office.
  4. Simple. Cloud backup solutions have made ongoing management and restoration easy. With just a few clicks of the mouse, backed up files can be easily found and restored.
  5. Automatic. Time is one of the most commonly stated reasons companies aren’t backing up their data. Cloud backup doesn’t require an additional time commitment to you or your customer. Computer files are backed up to the cloud automatically and continuously, whenever you’re connected to the Internet. Making your migration to cloud backup is seamless

When Reliable Computers manages your migration to cloud backup we ensure the process is seamless with no interruption to your business. Our process involves:

  • Evaluation of your current performance. We evaluate the performance of your current backup systems and the costs associated with moving your data to the cloud to ensure migration makes sense for your unique business.
  • Recommend the right cloud environment. We evaluate the different cloud models available and select one to host your data backup. Your options include public, private and hybrid cloud solutions or a combination of on-premise and off-site backup. We also take into account your current and future storage needs and recommend a storage amount
  • We review your internet connection. We review your current Internet services to ensure that cloud backups will take place efficiently and can arrange for changes or upgrades if they are necessary.
  • We implement and test your cloud backups. Once your cloud backup solution has been implemented, we will manage and routinely test your back-ups and provide regular reports on performance.

Contact us for more information on Cloud backups.

Source: techadvisory.org

 

Get Protection – Ask For Internet Security Help in Hurstville

Be very careful because there is serious internet security breach everywhere these days. Hackers from China recently attacked the New York Times. Countless attempts have been made to break into banks, and some of them have been successful too. There are plenty of other such instances, and some of them are indeed major ones.And of course you can imagine if a firm like NYT can get hacked, then this can happen to almost anybody.

Here Are Some Common Threats

Spyware – This includes adware, Trojans, modified cookies, pop up ads, keyloggers and more. Spyware is created to look at and monitor your online activity and discover security flaws. Hackers now have a range of sophisticated tools to break into individual computers and systems and cause a lot of problems, which can sometimes be extremely serious as well.

Identity Theft – Hackers steal your information in many ways. They will use your information for online purchases using your credit card, create false documents and divert pay checks.

Spam Mail – In itself, spam mail isn’t really dangerous. However there could be malicious links in these mails that can end up infecting your computer or system by introducing spyware or virus.

Phishing Mail – This has become a serious internet security in Hurstville threat and elsewhere. It’s become a very serious method of stealing information like as user names and password. Messages are sent to your email address pretending to be trusted sites like your bank, PayPal, eBay or such others. The hacker is going to use your information if you become a victim and submit it.

Internet Security Hurstville

There is software of course to prevent all this from happening. However do remember, the hackers, spammers and others are getting spammers always. They are changing the way they work to fool and cheat you. So you need to be smart too. You need to get protected in the latest way.

It’s always best to trust a reliable onsite computer support in Hurstville to do everything for you. Reliable Computers can do this for you. We have been providing computer support in Peakhurst, Hurstville and elsewhere near Sydney in Australia. We have helped hundreds of businesses and individuals too with their internet security in Hurstville in every way possible. We have provided the latest solutions to protect them and their systems. Do please see some of the clients we have served and the testimonials we have received. And do check out the awards we have won here at Reliable Computers.

Don’t lose your key data because of poor PC maintenance or security systems. Upgrade your systems and computer with the latest internet security in Hurstville. All our service engineers excel at their individual line of work because they are all qualified individuals, have the latest certifications, and have wide experience. They have put in hundreds of hours of work and have faced almost every possible situation and challenge and solved them. You can certainly depend on us and our people. Just try us here at Reliable Computers and see the difference we can make.

 

Benefits of IT Support Services

Any business that has multiple computers and many systems running will require several IT support services. IT support in Peakhurst from a service is definitely going to make life that much easier. This can be related directly to business performance as well.

IT of Information Technology has successfully penetrated into the mainstream for most businesses now. But it’s essential to have the perfect IT system to gain the most from it. Small businesses often don’t have the manpower, technology, money and infrastructure to do everything on their own. It would be better to outsource the support system. If you are looking for IT consulting in Hurstville, you can go for Reliable Computers. The firm has been offering same day service to hundreds of small and mid-sized businesses and individuals too for several years now.

it support in Peakhurst

It’s a bit different for large companies. They have to manage a lot of data flows, must take ever-expanding backup, and must manage the servers within the stipulated budget. It gets more critical if the business is using technologies and applications from different providers. A downtime of just 15 minutes can be very costly for a large business. It can spoil customer confidence and cause long-term damage. A good way of solving this problem is by outsourcing to a company that can manage everything efficiently. Make that company responsible for your systems and accountable. You will have peace of mind. Reliable Computers serves many big companies across several industries in the region.

Your life is going to become much simpler when you outsource to a technical firm. They are going to take care of all the issues, both the regular ones and those that are really urgent. Once that is settled, you can rest assured and spend time in running the business and making it grow. Your clients are also not going to be hassled needlessly. But do make sure that you select a good company. You should be able to depend on the firm that provides you IT support in Peakhurst, because they are after all the experts.

If there’s an issue, then the computer service in Hurstville you choose will take all the trouble to find out the trouble, what’s causing it, and will then do everything possible to fix it ASAP. They are going to implement the entire technical knowledge they have and experience.

But remember one thing. You should make sure that the IT consulting in Hurstville you choose is offering you quick service. After all, can you afford to wait for too long? Probably not! Reliable Computers offers same day service. Plus, the company also offers immediate telephone consultation as well. You’ll find that this is most valuable in many urgent situations. Reliable Computers is a one call solution firm for all your computer needs. Check out the many awards we have won over the years, and you’ll know just how valuable the community feels we are.

All technicians are Microsoft Certified & fully trained. The rates are most competitive.

 

Why You Should Select Our Services for IT Consulting In Hurstville

Reliable Computers is offering IT consulting in Hurstville for small and mid-sized companies and individuals. We have served businesses in many industries including aviation, accounting, engineering, hotel & hospitality, construction, insurance, legal, real estate and others. We can help, no matter what your industry or niche.

In fact, Reliable Computers has been serving these clients for many years now, and with distinction too. For this, we have won the 2010 St. George Local Business Awards, 2010 Hurstville Excellence in Business Awards and many others too. Both individuals have trusted us. You can too. We will always give you the best we have. Do also check out the testimonials we have received. You will find that local businesses and individuals too trust us for the solutions we offer and quality services.

it consulting in Hurstville

Technology has been emerging very rapidly over the last few decades. Its pace is expected to speed up in the future. You can benefit from this, provided you can manage it well and cope with all the changes. But that’s precisely an area where many need help from a computer service in Hurstville. After all, technology is not the business where they are in. They just use it for running the business and to serve their clients. A firm like Reliable Computers can show them the way, can upgrade the systems, fix problems, take backups of critical data, and clean the systems of viruses and other challenges among others. This gives individuals and businesses peace of mind and keeps everything operational. This is precisely what they need.

Reasons for Selecting Reliable Computers

  • We provide IT support in Peakhurst in many service areas. And we have professionally trained and certified technicians in each one of them. So you will always have an expert working on your issue, no matter what it is.
  • The range of IT support in Peakhurst services we offer is huge. You’ll find almost everything.
  • Here at Reliable Computers, we offer same day service. This ensures that you have very little downtime, which can be so critical for business.
  • We offer telephone consultation too for immediate attention. So you’ll know what to do immediately, while we arrange to visit your facility to take corrective action. Time can often be most valuable in many situations.
  • We are Microsoft certified and Apple Mac Authorised.
  • We ensure that our technicians are upgraded. So you can be sure that they are well aware of the latest developments and changes in the various streams. Technology is always changing. It’s essential to be able to offer the latest solutions.
  • Our prices are affordable and competitive.
  • The solutions we offer are practical. You can implement them easily.
  • Hundreds of businesses and individuals have selected our IT consulting in Hurstville.
  • We are partnered with Apple, Microsoft. McAfee, Kaspersky, Toshiba, TP-Link and many others. 

Don’t try to fix the problem yourself. It could be very risky. Why should you, when you can hire a professional computer service in Hurstville easily? Just fill out the form for a free consultation.

 

4 Reasons for Using a Professional Network Support Service

These days, computers networks have become an integral part of most businesses. Businesses need to share files and information between computers in the office and place of work. People need to collaborate between remote locations as well through these systems. Often, we take things for granted, when the system is working smoothly at least. But we don’t realize that a lot of hard work and technologies go beyond all this. Business can suffer greatly when things go wrong. Network support professionals can come here to solve the issue. Reliable Computers offers network support in Hurstville, Sydney.

Sometimes businesses will hire a full-time network professional for the job. But you should know that there are several advantages of going with an outside professional network support service. Here are some of the major reasons for doing this.

network support in Hurstville

Professional Expertise

The #1 reason for hiring a network support firm is because of their professional expertise. They are doing this every day because it’s their business. And naturally, they will always try to hire the best personnel available, because business success depends on this. Good firms like Reliable Computers go for qualified engineers who have the right mix of skills and experience for dealing with any network issues. The engineers working with such firms have come across almost every possible situation. So they will know what to do in them. For you this means, your problem is going to be solved quicker.

Quick Service

This is a “must”. These days’ businesses depend so much on computers and networks that they cannot afford downtime. And these are not just your IT companies. For instance, even a pizza store network will have to depend on such systems for taking and processing orders and managing deliveries. So if there’s a problem, then the network support service should be able to help you really fast. Always work with a firm that offers immediate service. Here at our network support in Hurstville business, we offer same day service. You save time and reduce your downtime.

Reliability

Is the service reliable? Can you trust the promises they make? It’s important that you are able to trust them because they are going to have access to your computers and systems, where you might have stored critical data and business information. So be very careful always about whom you select. Here at Reliable Computers, we have been offering MAC repair in Hurstville, computer repairs services in Peakhurst and more for several years now. We serve big and small businesses and individuals too.

Cost Effectiveness

Yes you want good service, but you don’t want to spend a fortune for network support. But some businesses that offer quick service will charge you a lot of money. We will offer you online support wherever possible to reduce your costs. Our prices are less than most vendors as well. Try us. You will see that we don’t charge all that much, but yet offer the finest service.

Over several years, we have served hundreds of customers across various industries. Please check the testimonials we have received.

 

The Importance of IT Consulting and Support Services

In this modern information age, we all depend a great deal on information and technologies, commonly referred to as Information Technology or “IT”. Systems used particularly for business needs to run always efficiently when they are needed. It could be disastrous if there are issues and errors. But sometimes, things are not always smooth, because computers and other systems do break down. There could be other issues too such as a virus attack, a networking problem, spam and other problems.

IT consulting and support companies can help here. Reliable Computers is an IT consulting in Peakhurst firm that offers anti-virus help, cloud computing, email and internet setup, PC cleanup, backup/storage, spam filtering, and more services. We are based in Peakhurst in Sydney, Australia.

it consulting in Peakhurst

What is IT Consulting and Support?

This deals with providing the solutions related to information technology systems. Companies that are into this provide the consultation on many different technological issues on demand. Sometimes the issue could be severe that can completely bring the systems to a halt and stop productivity ore reduce it. If the systems are not working at peak, then it can reduce customer satisfaction as well. Hence, the consulting and support service will have to fix it ASAP. So the performance of these consulting services is related directly to their business performance quite often.

Here at Reliable Computers, we offer same day service. We carry out MAC repair in Hurstville, provide network support in Hurstville and much more. Check out our full range of services.

Importance of IT Consulting and Support

The Information Technology consulting sector has emerged as a key force, contributing greatly to the success of all sectors across the world. There are plenty of medium and small sized businesses that cannot appoint people to look into their IT support functions. That’s the main target market of these consulting and support providers. But sometimes they support big businesses too. That’s because, many of them realize that agencies such as Reliable Computers are specialists, and can often do the job better than full-time employees. Plus, they offer the complete range of services too. Of course, businesses that are into other things can’t have separate full-time people in different aspects of these issues.

What Makes a Good IT Support Company?

Quick response time is very important here. Any good IT consulting and support service should offer this because in this age of competition, most businesses cannot afford downtime. It might cause revenue loss. But more importantly, customers might go away to competitors. So always ask before hiring, how quickly their experts can be at your place to look into your issues. Also ask whether they offer remote services as well that can at least keep you going in the meantime if possible.

You can try Reliable Computers. We offer “same day service”. We are always there for you. Just fill out the short form at our website or give us a call. Here at our IT consulting in Peakhurst firm, we fix a range of issues efficiently. Reliable Computers is emerging as a leading IT consulting and support firm in Sydney, Australia.