Features of Reliable Computers Server Care
What is included in Reliable Computers Server Care?
IT SUPPORT |
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| On-Site Support | Unlimited |
| Remote Support | Unlimited |
| Phone Support | Unlimited |
| Out Of Hours Work - NO FURTHER COSTS |
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| Guaranteed Response Times |
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PREVENTATIVE MAINTENANCE |
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| 24 / 7 Server & Network Monitoring System |
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| Daily Proactive Maintenance |
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| Scheduled Patch and System Updates |
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| Daily Backup Reporting |
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| Continuous Server Performance Checks |
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| Continuous Server Hardware Checks |
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| Continous Server Application Checks (Exchange Queues, SQL Database etc) |
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| Server Health - including disk space, CPU usage, network usage, security alerts and much more |
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| Anti-Virus / Anti-Spyware Management |
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| Monthly system health reports |
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IT SYSTEM ADVICE |
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| Multi-vendor expertise and experience |
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| Discounted Hardware Procurement |
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| Discounted Software Procurement |
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| Disaster Recovery Planning |
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| Project Management |
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| Licensing Strategies |
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| Remote Access Solutions |
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OTHER |
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| Support calls always answered by real person |
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| Adding / Deleting / Disabling User Accounts |
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| Setup Of New Desktops / Laptops |
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| Setup Of Blackberry Devices and/or SmartPhones |
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Contact us for a FREE no-obligation quote .