Client Testimonials

Us saying that we provide excellent service, really is just that, us saying it. Knowing that we live up to our mission statement and we do what we say, is a primary consideration and our existing customers can attest to that.

WHAT OUR CUSTOMERS SAY ABOUT US

We first came to use Reliable Computers when we had a computer problem an done of my staff noticed that you had just opened 2 doors away from our bottle shop.

I am sure that you thought you are getting another small nuisance client when you saw our little store. However, you have gone on to assist us with our office, our other store and my home computer needs. We wanted a local company as our previous IT people were at Liverpool and had become unreliable.

While the reason we chose you to help on the first occasion was convenience, you soon proved that you are also reliable and competent. As a small business relying on our computer systems, it is critical that we get quick and effect service. You have delivered this and provided practical input in terms of network setup.

Provided you can maintain your quick response and effective delivery. I will have no hesitation in recommending you to other businesses. Also, it has been good to be able to call you to supply the hardware at realistic prices saving me the time and effort of chasing around multiple suppliers.

Well done Ve in the early days of your business.
— Rob Hawkings
Just D’Vine Pty Limited.

Reliable Computers is my local computer store. I was attracted to them not just because of their location but because they are one of the few computer stores that looks like a professional outlet rather than a jail cell covered with steel bars. Reliable Computers were able to offer competitive quotes for all my hardware needs, and were very upfront and honest about the hardware and services they could (and could not) provide.I would definitely recommend Reliable Computers as a friendly, approachable company with a strong work ethic and impressive response time.
— Richard Kennard (Kennard Consulting)

Dear Ve and staff at Reliable Computers Oatley

Being a local business located at Peakhurst we chose to use Reliable Computers @ Oatley due to their location. The initial impression we had was of a professional business and we have been very impressed with the service we have received.

All of our queries, questions and technical glitches have been dealt with in a prompt and efficient manner resulting in smooth running of our business. We feel that no matter how “small” our computer issues are they are very important to you and your staff.

Service with a smile is perhaps a highlight of our relationship with your company along with a great follow up to our order requests.

We look forward to continuing and building our working relationship with you.

Ve – I hope the above is suitable – please let me know and I will type up on letterhead. We are happy for you to use this in your promotions.

–Regards
— Michelle Langley
Pegasus Dental Services Pty Limited

Reliable Computers makes it easy to deal with a local company that offers reasonable rates, personable, skilled consultants and, above all, a reliable service. These people come on time and do the job. Let life be simple.
— Bill Radcliffe

Ve did an excellent job and I would use Reliable Computers again and have recommended them to quite a few friends in the Oatley area who have also utilised their excellent services and support, Keep up the great work!
— Geoff Pritchard

We used Reliable Computers services for my work and then used them in our home and I would highly recommend there services. They get to the point of your problem and fix it. Customer service is unbeatable and again I would definitely recommend to any business or personal home computer problems. Thanks again.
— Lorna

Ve reached into his formidable ‘inventory’ of computer expertise to remember a ‘possible’, but unlikely cause for the original problem. My machine is working better than ever. It is understood that Ve’s computer expertise extends beyond hardware (diagnosis and repairs), it includes software too.
— John

Awesome! Reliable Computers are always there when we need them. Keep up the fantastic work. When running a business and you rely on computers, you do not want downtime. We have support that is prompt, professional, friendly and with a great knowledge about computers at a moment call. Thank you, it makes our job that much easier.
— Wendy

Great service, great knowledge!
— Tracy

I found Ve to be extremely knowledgeable and would not think twice about asking his assistance again in the future. The phone call was definitely worth it.
— Marius

The customer service was excellent.
— Tanya

I think you have exceptional customer service; you make sure that your customers know they are a priority. I would recommend you to anyone and everyone. In fact, I have.
— Michelle

Excellent service, and very helpful and patient with my entire computer needs.
— Ana

I would feel very confident to recommend you to any of our friends for their computer problems.
— Jackie

Ve, you are great. I like the relationship we have at the moment. I count on your suggestions for equipment and software as I really don’t have the time to learn about what goes with what and I don’t like buying things I really could have gone without. As long as I can get on line when I need to, I’m very Happy.
— Alice

Reliable Computers always meets our needs. Professional, courteous, quick service is greatly appreciated. They identified areas we didn’t even know we had problems with and offered alternatives to address these issues to keep us within our budget.
— Kim

Ve and his team have become more than mere service providers; they have become more like family and a part of our team. There is no reason to look to anyone else for computer services and support as Reliable Computers takes great care of us.
— Jack

We have struggled to find the right combination of expertise, attention, and reasonable cost from our IT provider. Reliable Computers have stepped up to the plate and have exceeded all our expectations in every way. They have shown what true IT service is.
— Darin

We really needed a company that could handle the computer issues we no longer had the time or experience to deal with. Reliable Computers provided the perfect solution; they have the technical expertise and the mindshare
— The Gardens on Forest – Richard Mailey

I am a small business owner who relies heavily on our computer after finding Reliable computers ad in my local leader, I was so happy to know that I was going to have my computer looked at with in a few hours of my call.
I really appreciated ve's help on the phone., he was happy to answer any question I had. . Reliable computers took my computer away ,and had a quote for me a short while later.

The best part was that they delivered the computer back.

I recommend reliable computers to every one I know, that needs their computer looked at, as they were helpful and definitely reliable.

Regards
— Lena Arabi
Tranquil Natural Spring water
www.tranquilwater.com.au

Reliable Computers is knowledgeable, courteous and, most important, available

“Reliable Computers is one of the best service providers our organisation has had the pleasure of using. As an organisation, we needed an entire overhaul to our out dated computer system including software, servers, hardware and email providers. As a small business, we needed to be very cost conscientious. Reliable Computers provided us with a comprehensive analysis of how to address our needs within a price structure we could work with. In our opinion, the most valuable piece of Reliable Computers is the service provided after installation. The entire staff at Reliable Computers is knowledgeable, courteous and, most important, available. We are pleased and confident in extending our highest recommendation for Reliable Computers.”

- Kunthara Lamphoon, Director, YesThai Enterprises

A note of thanks for the excellent job you did for my virus ridden computer, you did exactly what was promised and the result being my computer is working again and my data intact, the unexpected extras too, thanks.
— Debbie Campbell (Chicks “R” Us)

We first came to use Reliable Computers when we had a computer problem an done of my staff noticed that you had just opened 2 doors away from our bottle shop.
— Rob Hawkings- Just D’Vine Pty Limited

I am a small business owner who relies heavily on our computer after finding Reliable computers ad in my local leader, I was so happy to know that I was going to have my computer looked at with in a few hours of my call.
I really appreciated ve’s help on the phone., he was happy to answer any question I had. . Reliable computers took my computer away ,and had a quote for me a short while later.
The best part was that they delivered the computer back.
recommend reliable computers to every one I know, that needs their computer looked at, as they were helpful and definitely reliable.
Regards
— Lena Arabi
Tranquil Natural Spring water
www.tranquilwater.com.au

We really needed a company that could handle the computer issues we no longer had the time or experience to deal with. Reliable Computers provided the perfect solution; they have the technical expertise and the mindshare we needed coupled with flexibility in the level of support. They are really responsive, prioritising important issues that arise and dealing with them quickly and effectively.
Reliable Computer’s services is a perfect solution for us because we have the same IT Professional with us every week who is very familiar with our network, and we don’t have to worry about dealing with computer problems on our own anymore. The fact that Reliable Computers uses Microsoft best practices is very important to us, too. We are confident that if someone else had to manage our network down the road, it would be easy to do because of the systems that are in place.
I also appreciate their detailed follow-up and preventive maintenance; more than once this has helped us avoid a major problem with our network. A lot of companies these days make claims about customer service and looking out for the best interest of their clients, but Reliable Computers can be trusted to do what they say—and for a competitive price.
— The Gardens on Forest – Richard Mailey (Managing Director)

A note of thanks for the excellent job you did for my virus ridden computer, you did exactly what was promised and the result being my computer is working again and my data intact, the unexpected extras too, thanks. Your service was fast and “reliable” as your name suggests. Jake your help on follow up calls appreciated. I recommend your business highly.
— Debbie Campbell (Chicks “R” Us)

I am writing to thank you for all your assistance in setting up and managing our office network over the past few months. You continue to provide us with outstanding service that facilitates the smooth running of all our hardware and software – optimising our business continuity and the safety of our data.
As you know I came across your shop quite by accident while out walking one day. Your signage attracted me to come back and once I had sat down with you, your level of knowledge and the ideas you presented early gave me a high confidence that we should work with you. You have always seemed to have a genuine interest in understanding our business and coming up with ideas to suit our requirements.

You continue to exceed our expectations with your availability, quick response time to our queries, excellent communication skills and turnaround time to fix things. You have also shown strong willingness to connect and liaise with the other strategic technology partners that assist us with our web-site and virtual banking solution, and you continue to work with them to make sure that we have the most efficient set-up across all our systems.

We feel very lucky to have partnered with you and very happy to continue working with you. We have no hesitation in recommending you to any prospective private or business customers and wish you every success as you continue to grow your business.

Please do not hesitate to refer any potential clients to us for a verbal referral.
–Best Regards
— On behalf of all the Directors at Cars on Demand

HOW OUR CUSTOMERS RATE US

From the results of our customer survey, our clients have rated us as follows (These are the average ratings from 123 surveys):