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Benefits of Reliable Computers Server Care


 

Benefits of Reliable Computers Server Care

 

  • Increase your ROI (Return on Investment) while reducing your TCO (Total Cost Of Ownership)
  • Cost savings by providing a cheaper alternative than ad-hoc repairs
  • Accurately plan IT expenditure budgets
  • 24 x 7 x 365 Monitoring Services
  • No Lock In Service Contracts
  • Prevent IT problems before they occur
  • Performance monitoring and optimisation
  • Monthly reporting showcasing health of your system
  • No more hourly rates eliminating second guessing of how long and how much a problem will cost.
  • Fewer problems on your network through proactive maintenance

 

Why Is Reliable Computers Server CareBetter Than Ad-Hoc Support?

Reliable Computers Server Care is a preventative and reactive support arrangement however the true benefit of RC Server Care is the preventative side.

Our preventative Reliable Computers Server Care is an ongoing managed service that includes scheduled maintenance that is performed on a regular basis. This service will increase your ROI (Return on Investment) while reducing your TCO (Total Cost of Ownership).

Our Reliable Computers Server Care plans are all about pro-active maintenance rather than the traditional break-fix model of waiting until something goes wrong. Pro-active support minimises down time while increasing level of productivity within your business.

At Reliable Computers we don't believe in offering differing levels of service i.e. Silver, Gold etc. Simply when you engage Reliable Computers you get unmatched IT Support and service. Why don't you join our happy clients today?

 

Extra Benefits

 

  • Infrastructure planning and support
  • Prevent IT problems before they occur
  • System documentation
  • No superannuation, holidays or sick days to contend with
  • Warranty Facilitation
  • Ongoing management, consultative, and technical training. Supported by industry-certified consultants
  • Staff IT support assistance
  • Response time within minutes rather than hours
  • No Surcharge for out of hours work / emergency work.
  • Access to a team of qualified, experienced IT engineers
  • Liaisons with 3rd Party Line Of Business (LOB) Software Vendors
  • Support calls always answered by a LIVE person
  • Multi-vendor expertise and experience
  • No account manager meaning when you ring the person who answers the call is the person who will fix your issues